Comments from our Customers:
I wanted to take this opportunity to let you know that I had a great customer experience with the guys in your Tire Shop.
I called and spoke with Marco Shakouri and ordered 2 sets of tires - all season for myself and winters for my sister. Marco took my information over the phone, I paid for it online and then came to Standard to get my all seasons installed.
The guys doing the install found out that I needed different size tires for my car (:-\). We had wrongly assumed that because we both drove Jettas, we would have the same tire size. Your Tire Shop guys were so kind and went out of their way to find a set that would fit my car. They found a set of nearly new tires for me for just a little more money (which I was happy to pay) and installed them on my car. I drove away happy.
The next week, I returned with my sister's old winter tires. Thankfully the tire size was right. When the tire installer went to get the tires that were put aside for her, he said that he found a better set for the same price and he put the better tires on my sister's rims. He also took the time to tell me that she would need 2 new rims after next winter and that he marked the tires with where they should be installed this fall.
WOW - Because of my experience with your Tire Shop guys - I am telling everyone to go to Standard Auto Wreckers when they need tires.
I am grateful to the Tire Shop Sales Rep - Marco - and also to the Tire Installers (I didn't get their names). They are great Ambassadors for your company. If you have an employee recognition program, I would like to nominate Marco and the Tire Installers!
Thank you for such a great experience!
Great service: You need to know this. I worked with Jason Higgs finding three rare Mustang wheels, he did a great job locating and bringing in the wheels for me.
I made arrangements to pick them up on this past Saturday. I was to ask for Marco and he'd look after the order.
It was a crazy in there Saturday, Marco was patient and helpful considering he was getting it from all sides, (just an observation).
I looked after the paperwork, paid the bill and came around to pick up the 3 wheels. I was approached by a guy that said "I have bad news the wheel I just brought out from inside is bent". He put it on the balancer and it was screwed alright, so now we had a closer look at the next one, it was cracked and welded poorly, also screwed. now number 3, this is the one that came from Florida, it was as perfect as a used wheel could be. Great job by the guys in the shop to ID, then disclose to me. Then there's the inside staff, apologetic, friendly and helpful. Beside the fact that I drove from North of Peterborough (and hour and a half) my experience could have been real bad, but because of your staff it was OK, really, considering all. Marco made me feel like I didn't get hooped. All good.
Thanks to all Harold L
Purchasing and Installation of my Rims
Gentlemen,I just wanted to thank you both and to your crew for the great service I received while at your office. Your professionalism and quick service was amazing considering it was your lunch hours but you took the time to service my car. I will recommend Standard Auto Wreckers to all my friends.
Again, thank you for your time and patience and this will not be the last time you'll see me.
Regards, your loyal customer
Dear Standard Auto Wreckers,
I came to your shop today to have a set of tires put on. I just want to let you know how happy I was with your tire sales department. Your staff was very knowledgeable and helpful! The installation was done in no time. I was very, very impressed! It is rare these days, to come across such excellent service! Bravo! I'll be sure to tell my friends about you guys.
To the Manager of Mr.Jason Higgs
I came to Standard Auto Wreckers (SAW) for the first time last week and I am so happy to say that it will not be the the last time I came to SAW.
Came to SAW to see if you guys have rims for a BMW and that's when I met Mr Jason Higgs and in about 4 minutes I was ready to buy the 4 rims and 4 tires at an unbeatable price of $1200 (it was the fastest unplanned and most productive $1200 I have ever spent)
It was the low key,high value, no pressure,superior knowledge and great confidence style of Mr Higgs which made me take out my credit card and say yes to the deal.
I so lucky that I came to SAW and on top of that met Mr Higgs.
Once again Thank you.